Gestión de Servicios Públicos

“Gestión de Servicios Públicos” translates to “Public Service Management” in English. It refers to the process of planning, organizing, directing, and controlling the resources and activities involved in providing public services to the community. Public services include essential services such as water supply, sanitation, waste management, transportation, healthcare, education, and public safety.

The term emphasizes the efficient and effective delivery of these services to meet the needs of citizens while ensuring accountability, transparency, and responsiveness to the public. Public Service Management involves various stakeholders, including government agencies, private contractors, and non-profit organizations, working collaboratively to ensure that services are accessible, equitable, and of high quality. It also encompasses the development of policies, strategies, and systems for service delivery, as well as the evaluation and improvement of those services over time. Overall, it aims to enhance the quality of life for individuals and communities through the strategic management of public resources and services.